Our standards

Derby Legal Services, corporate governance, standards

Our Standards

Our policy statement is a reflection of the way in which Derby Legal Services Ltd will conduct its business, according to rigorous ethical, fair, professional and legal standards.

Derby Legal Services Ltd, and agents of the company will:

  • Be fair
  • Be transparent
  • Be accountable
  • Be honest
  • Be cautious
  • Be thorough
  • Be law abiding
  • Be mindful of the confidentiality of that with which we are entrusted

Our principles

Principle 1- Responsibility and Accountability

Derby Legal Services Ltd is responsible and accountable for the actions or omissions of the company, as are our employees and other persons paid to assist an investigation.

Principle 2 - Honesty and Integrity

Derby Legal Services Ltd will act with honesty and integrity and will not compromise the position of the company, or any of our clients.

Principle 3 - Caution and Thoroughness

Derby Legal Services Ltd will verify the credentials of clients to ensure that they have lawful and moral reasons to request an investigation.

Principle 4 - Conflict of Interest

If Derby Legal Services Ltd has a personal or conflicting interest in any matter in which we are involved we shall disclose that interest, if it is in conflict with the interests of our clients.

Principle 5 - Acting within the Law

Derby Legal Services Ltd will obey the law and refrain from carrying out any act that we know, or ought to know, is unlawful.

Principle 6 - Authority, Respect and Courtesy

Derby Legal Services Ltd respect the rights of all individuals.

Our staff will act with self-control and tolerance, treating everyone with whom they come into contact, during the course of their activities, with respect, fairness and courtesy.

Principle 7 - Equality

Derby Legal Services Ltd will act with fairness and impartiality. We will not discriminate unlawfully on the grounds of sex, race, colour, language, religion or belief, political or other opinion, national or social origin, association with a national minority, disability, age, sexual orientation, property, birth or other status.

Principle 8 - Confidentiality

Derby Legal Services Ltd will treat information with which they are entrusted during the course of business with respect and access or disclose it only for the purposes for which it is intended; attending to all instructions within the principles of the prevailing privacy legislation. Derby Legal Services Ltd is notified with the Information Commissioner. Registration Number: Z2780867

Principle 9 - General Conduct

Derby Legal Services Ltd will act in a professional manner.

Who we are

  • Certificated Bailiff
  • Qualified Professional Investigators - EDI Level 3
  • Data Protection Act notified
  • Privacy and Electronic Communications Regulations compliant
  • Criminal Records Bureau checked
  • PII and PLI insured

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Where we work

  • North west England
  • North east England
  • West Midlands
  • East Midlands


Association of British Investigators

The Managing Director of Derby Legal Services Ltd is a full member of the Association of British Investigators

Contact Centre: 0333 011 2619

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